Effective Date: July 22, 2025
Company: Xinghe International
Website: https://xinghetrade.com

At Xinghe International, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or interact with our website, https://xinghetrade.com.

1. Information We Collect

We may collect the following types of data:

a) Personal & Business Information

When you fill out a form, request a quote, or place an order:

• Full Name
• Company Name
• Email Address
• Phone/WhatsApp Number
• Country/Location
• Shipping Address
• Tax/VAT Number (if applicable)

b) Website Usage Data

Automatically collected through cookies and analytics:

• IP Address
• Device Type & OS
• Browser Info
• Pages Visited
• Time Spent on Site

2. How We Use Your Information

We use your data to:

• Respond to inquiries and process orders
• Deliver goods and manage logistics
• Provide customer service and support
• Customize your browsing experience
• Send marketing updates (with consent)
• Improve website performance

3. Sharing Your Information

We do not sell or rent your data. We may share it with:

• Shipping and logistics partners
• Payment processors
• Our sales and support teams
• Legal authorities if required by law

All partners are contractually bound to handle your information securely.

4. Global Data Transfers

As a global supplier, your data may be processed:

• In China (headquarters and factories)
• In Singapore (sales & operations office)
• By international shipping/logistics partners

We take measures to ensure your information is protected regardless of location.

5. Data Security

We protect your data using:

• Secure servers and firewalls
• HTTPS encryption
• Restricted internal access
• Regular software updates and monitoring

Please note: no internet transmission is ever 100% secure.

6. Your Privacy Rights

Depending on your country, you may:

• Request access to your data
• Correct or delete personal information
• Opt out of marketing emails
• File a complaint with your data protection authority

To make a request, contact us at sales@xinghesg.com.

7. Third-Party Websites

Our website may link to external websites. We are not responsible for the privacy practices of those sites.

8. Policy Updates

We may update this policy occasionally. The latest version will always be posted on https://xinghetrade.com with a new effective date.

9. Contact Us

Have questions or concerns about your privacy?

• 📧 Email: sales@xinghesg.com
• 📱 WhatsApp: +65 8854 6640
• 🌐 Website: https://xinghetrade.com